graduate I.T/Telecoms job- Junior I.T Support Specialist

By | August 22, 2017

graduate I.T/Telecoms job- Junior I.T Support Specialist

Junior IT Support Specialist

Top Manufacturing firm seeks Junior IT Support Specialist. Provide IT Technical Support.

Non-Negotiables (We will check):

  • General Knack for IT Infrastructure Support and Maintenance
  • Desktop Software Support
  • Server Software Support and Configuration
  • Hardware – Desktops, Servers, Networking
  • Calm Analytical Person
  • Service Orientated Character
  • 2 years IT Support
  • 2 years Desktop Software
  • 2 years Server Software
  • 2 years Hardware/Networking – Desktop and Servers

What the person must be able to do:

This role is in the Manufacturing sector. All duties would take place in this context.

  •  Incident Response within SLAs
  •  Technical Support on Windows, Office, ERP, Hardware, Servers, Databases, Networks
  •  Updating ITIL Documentation adn Asset Registers
  •  Address Production Orientated IT Issues
  • Proactive IT Maintenance, patches, upgrades, security

Key Job Deliverables:

  • Ensure support takes place within SLA
  • Perform Proactive Maintenance and Uptime Maximisation
  • Ensure Accurate Asset Tracking and Logging

Background work experience:

  • 2 years IT Support
  • 2 years Desktop Software
  • 2 years Server Software
  • 2 years Hardware/Networking – Desktop and Servers
  • A+, N+, Security+, MCSE, MCITP etc…
  • General Knack for IT Infrastructure Support and Maintenance
  • Ability to perform full IT support function including support, fault finding, configuration
  • Windows, Office, ERP Front-ends
  • Windows Server, ERP, Networking
  • Desktops, Servers, Networking
  • Advantageous: Specific Experience in Manufacturing IT systems

Personality Summary: 

  • High Analytical – Strong with analysis, metrics, data and fact based decision making.
  • Moderate Administrative – Good with procedures, processes and best practices.
  • Adv: Moderate Driver – Ambitious, Results Orientated Go-getter. Self-Starter. Makes things happen.

Benefits of this Role:

  • Independent Work Culture
  • Leading firm
  • Leading multi-national firm

 

Reports to: IT Manager

Location: Rosslyn, Pretoria

Salary: Market Related. In the Range of R 120K to R 144K per annum. Highly exceptional more senior candidates may be considered.

Type: Permanent
Start: ASAP
Reference: j466

 

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